Should I bring my pet in?
First ask yourself if your child was having the same symptoms, would you seek medical help?
Please bring your pet to Advanced Animal Emergency if you observe any of the following indications:
Noisy breathing, gasping for breath, erratic breathing, tongue becoming blue
Vomiting, bloated and painful abdomen
Trouble urinating or defecating
Severe acute or continuous pain
Cuts, injury, broken bones, shock, trauma, vehicular accidents
Sudden mood changes, signs of weakness, loss of coordination or balance, collapse,
Consumption of any poison, plant or toxin (bring the applicable container if possible)
Diarrhea or vomiting
If you feel your pet is having an emergency of any kind, it’s best to call… it’s better to be safe than to wait.
Bring a stool sample so we can diagnose the issue, and if your pet is on any medication please bring that as well.
What are the hours of operation?
We are open for business all holidays, nights, weekends, and in special cases when the weather prohibits many day practices from opening. When your regular veterinarian is closed, we are open.
We are open 24/7
How long will my wait time be?
The most critical patients are always seen first at Advanced Animal Emergency. As a result, waiting times vary based on how critical your pet’s problem is and how busy the clinic is at the time you arrive. We strive to ensure that all patients entering the clinic are seen by the veterinarian immediately to determine how critical they are and in what order to place them in to be further evaluated and treated. Rest assured that even less critical cases will be seen in a timely manner, though they may not be seen in the order that they arrive. Feel free to check with the receptionist at the time that you arrive to determine your approximate waiting time.
How will my regular family veterinarian be involved in the care of my pet?
For routine cases at Advanced Animal Emergency your pet’s entire medical record is sent directly to your regular family veterinary clinic at the time your pet is discharged from the clinic so that continued care and follow-up can be accomplished with the veterinarian that knows your pet best. We strive to work directly with your regular family veterinarian in the care of our most critical patients and case transfers through telephone consultations and updates throughout their course of treatment. Continuity of care is of utmost importance in these critical cases and the best means to accomplish this goal is through direct interaction between the two facilities when possible.
What are the payment options?
Advanced Animal Emergency is pleased to offer a variety of payment options. We accept all major credit cards including Visa, Mastercard, Discover, and American Express. We also accept ATM/DEBIT cards with the Visa or Mastercard logo,Cash, and no interest financing options are available through CareCredit financing.
An emergency fee of $75.00 (slightly higher after midnight and on holidays) which covers the initial exam will be charged to all clients. This fee is slightly higher after midnight and on Holidays. To avoid misunderstanding, the emergency fee and form of payment will be discussed prior to patient admission. After the initial examination, the doctor on duty will give an estimate of further charges for treatment, hospitalization, or surgery. In some cases, an accurate estimate of total charges will be delayed until a full case evaluation is made. If your pet’s condition changes after being admitted, we will attempt to contact you about further treatment or estimate revision. If a critical situation arises and you cannot be reached, we will provide the necessary care. Fees are due at the time services are rendered; a deposit will requested with the balance due upon discharge.
What types of pets do you handle?
We take in any animals -rabbits, snakes, etc, but no large animals or farm animals.
Do you have visiting hours?
We have 24 hour care, and visiting hours are arranged by appointment (usually anytime between 10am-10pm) You are able to call in and arrange an alternative time for an appointment.